Service Hub
Turn customers into champions.
Resolve issues faster, scale self-service, and surface insights from every conversation — so support becomes a growth engine, not a cost center.
Capabilities
Everything Service Hub ships with
Ticketing
Omnichannel inbox with smart routing and SLA timers.
Knowledge Base
AI-suggested articles and instant in-product help.
Customer Portal
A branded space where customers track tickets and assets.
SLA Tracking
Real-time policies, breach alerts, and automated escalations.
Outcomes
Measurable wins from day one
Teams running on Service Hub report compounding gains across their key business metrics.
46% faster first response time
+19 NPS within two quarters
63% of tickets deflected via self-service
24/7 coverage without adding headcount
Integrations
Connects with the tools your team already uses
ZendeskIntercomFreshdeskTwilioSlackJira
Ready to centralize your service?
Plug Service Hub into the Hub-Centric Business Model and unify your stack on a single source of truth.
Get Started